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Position Summary:
- Monitor, support, and maintain the global enterprise network infrastructure, including WAN, LAN, WLAN, RVPN, Internet, and Cloud connectivity.
- Respond to network incidents, outages, and performance issues ensuring quick recovery and minimal impact on business operations, while proactively notifying customers and communicating business impact.
- Perform detailed root cause analysis and drive long-term corrective actions in collaboration with network engineering and vendor teams.
- Execute change management activities with proper planning, risk assessment and validation - including configuration, maintenance, and software upgrades (routers, switches, firewalls, wireless controllers, load balancers, WAN accelerators) - in coordination with site IT teams for predictable results.
- Analyze and optimize network performance using tools such as SevOne, Grafana, SolarWinds, or NetMRI, identifying areas for improvement and capacity planning.
- Coordinate with service providers and vendors to track and resolve connectivity and performance issues, ensuring SLA compliance
- Support and validate new deployments, projects and technology integrations in collaboration with Network Engineering, Security and Infrastructure teams.
- Contribute to the development and improvement of network monitoring, alerting, and automation processes to enhance operational efficiency and reliability.
- Configure, manage, and troubleshoot complex routing protocols and technologies, including OSPF and BGP, across enterprise and cloud environments.
- Manage the installation, renewal, and validation of SSL/TLS certificates for network management access on all supported devices and for application load balancer virtual IPs (VIPs).
- Implement and validate firewall security policies and NAT rules in accordance with customer requirements, security standards,
Experience: 5-8 Years .
The expected compensation for this role ranges from $60,000 to $135,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
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