Job Description
Role Purpose
The purpose of this role is to support testing activities by preparing initial test data, assist in unit testing and documenting results as per defined guidelines.
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Expectations:
Meet client quality standards and SLA deadlines
Personal daily ticket quota
Personal ticket processing time target
Personal quality target
Personal productivity target
Responsibilities:
Understand and utilize complex documentation
Navigate the client ticketing system
Review reported bugs
Identify core issues
Perform manual testing
Complete tickets by providing information, including repro steps, results, tagging, priority, severity, and assignment
Required Qualifications:
Tech literacy, including navigating and troubleshooting software
iOS and Android experience
Experience using generative AI tools
Adaptability to changing requirements
Critical thinking and judgment
Ability to interpret basic data tables and charts
Tolerance for ambiguity
Calm under pressure
Nice to Have Skills:
Experience conducting root cause analysis
Experience reviewing software logs
Basic programming knowledge
Competencies
Mandatory Skills: Product Testing .
The expected compensation for this role ranges from $25,000 to $50,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
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