Job Description
Experience : Relevant experience in leading Automation Tools at least 3-4 years and overall experience at least 7-10 years.
Job Description: Automation Solution Architect
Required Skills and Qualifications:
- Experience:
- Proven experience of at least 3-4 years as a Solution Architect or similar role, with specific experience in designing and implementing enterprise-level automation solutions.
- Hands-on experience with automation tools (e.g., UiPath, Blue Prism, Automation Anywhere) and DevOps tooling (e.g., Jenkins, Git, Ansible) is often required.
- Technical Knowledge:
- Strong understanding of software development lifecycle (SDLC) methodologies (Agile, Waterfall).
- Proficiency in programming or scripting languages such as Python, C#, VB.NET, or Java.
- Knowledge of cloud platforms (AWS, Azure, GCP) and containerization technologies is a strong plus.
- Expertise in database design, API integrations, and security principles.
Key Responsibilities:
- Strategy & Development: Define and implement automation strategy for data center operations, aligning with business objectives.
- Automation Implementation: Design, build, and maintain automation scripts (Python, Bash, PowerShell) and workflows for provisioning, monitoring, and management.
- Team Leadership: Lead, mentor, and develop a team of automation engineers and technicians, fostering a culture of continuous improvement.
- Infrastructure Management: Oversee the deployment, maintenance, and optimization of data center infrastructure (power, cooling, servers, networking).
- Performance & Efficiency: Monitor system performance, troubleshoot issues, and drive initiatives to enhance reliability, availability, and cost-effectiveness.
- Security & Compliance: Ensure all automated processes and systems adhere to security policies, data protection regulations, and industry standards.
- Cross-functional Collaboration: Work with IT, Engineering, and Finance to support growth, disaster recovery, and business continuity.
- Vendor Management: Manage relationships with external vendors and service providers for equipment and support.
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Do
1. Lead automation roadmaps and strategies for various BUs
- Ensure complete understanding of requirements needed to implement automation of various accounts in BUs
- Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity
- Drive automation maturity in the shortlisted accounts to the next level
- Align the customers by showcasing WiproâÂÂs capability to drive automation and ROI achievement for the customer
- Ensure contractual commitments for a particular project are met by understanding the scope and requirements
- Ensure the desired software and infrastructures are implemented required for automation
- Ensure scalable standards of dashboard and process support system for active automation monitoring
- Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams
- Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance
- Come up with solution of the problems regarding automation persistent in development unit
- Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information
- Periodically review the project status completion vis-a vis the project plan and ensure successful roll out
- Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team
- Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity
- Receive feedback from the customers and align resources internally to close all the gaps
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Deliver
| No. | Performance Parameter | Measure |
|---|---|---|
| 1. | Client Engagement | CSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend) |
| 2. | BOT implementation | Work done by the bots for platform/non platform accounts, No. of platform accounts per DU |
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Experience: 5-8 Years .
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