Job Description
Summary requirements: Candidate should have strong understanding of telecom mediation systems (CGF, NatRef, RCP NM), production incident management, Linux troubleshooting, change management, and customer-facing operations support.
Details requirements:
1. Domain Knowledge: Must have
- Nokia Data Refinery (CGF)
- Offline Charging architecture
- CDR processing (Voice, SMS, Data), ASN decoding
- Charging Gateway Function (CGF)
- Telecom billing concepts
- Mediation workflows concept (Collect → Decode → Process → Encode → Distribute)
2. Incident Management skills:
- Ticket lifecycle management
- Root Cause Analysis (RCA)
- Problem identification
- Impact assessment
- Corrective and preventive actions
- Status tracking (Open, Closed, Reverted, Monitoring)
3. Linux / Unix Administration: must
- Restarting services
- Checking logs
- Managing disk space:
- Cron jobs
- SFTP management
- User account administration
- VM migration
4. Database Knowledge
- Database health checks
- Index management
- Storage management
- Basic SQL understanding
Database recovery concepts
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Areas of responsibility
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Gathering of requirements-Assist in conducting workshops and discussions with client stakeholders to gather business process requirements.
Coding and Configuration-"Develop and deliver code for assigned modules, in alignment with client requirements ensuring proper integration with system components.
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Testing and Trial Runs-"Execute testing for assigned modules, validate functionality across required interactions, and participate in User Acceptance Testing (UAT) sessions.
Implementation-Participate in implementation of software application and its integration with other systems to ensure stability.
Maintain Documentation-Prepare detailed reports and documentation on project specifications, activities, and status, while presenting information using flowcharts, layouts, diagrams, code comments, and clear, well-structured code.
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Stakeholder Collaboration-Collaborate with cross functional teams to understand requirements, support development activities, check system compatibility, and ensure solutions meet expected standards.
Mandatory Skills: Telecom Telco Cloud Orchestrator .
Experience: 3-5 Years .
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