Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Role: EUC Engineer
Location: Bath (Onsite)
About the Role: We are seeking a highly skilled and motivated EUC Support solutions to join our team. In this role, you will be responsible for supporting & managing multiple EUC platforms like, Mobility, VDI, S/W Distribution, Citrix & Asset Management
Responsibilities:
- Responsible for providing End User Computing Infrastructure Support to the customers as a part of Service Delivery.
- Provide 2nd line technical support experience in a service desk environment.
- Act upon instruction from the internal ticketing system, such as delivering project tasks, implementing requests for change in system access, and aiding in diagnosis/problem solving from escalated incidents.
- Perform complete End User Transformation and Automation projects for clients
Skills & Experience
- Expertise in support, maintenance, and engineering enhancements to end-user focused hardware, technologies.
Excellent experience in supporting a wide variety of end-user hardware in the Microsoft and Apple eco-systems - Remote Desktop, Apple Business Manager, VMware Workspace ONE MDM, VDI support - ideally AWS Workspaces, AD and Group Policy administration, Okta Workforce SAML authentication experience
- Expertise in VDI (Vmware/Citrix), Office 365, Cloud data management, MS sharepoint
- Knowledge on cloud technologies and migration to cloud services (Azure, AWS etc.,)
- Good understanding on MMD, WVD, Amazon Workspace
- Good understanding on Workspace one and Autopilot solutions
- Good knowledge on VPN technologies, end point protection and encryption
- Experience working with MDM tools – MS Intune, Airwatch or XenMobile
Benefits: You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include;
- Contributory pension
- Extra holiday purchase
- Life insurance policy
- Private medical insurance
Equal Opportunities: Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions.
Applications from people with disabilities are explicitly welcome.