About the Role: ͏

The is a fixed-term contract for 12 months, and an excellent opportunity to gain significant experience and make a meaningful impact within a dynamic team.

Servaada, a Wipro company is looking for a Workforce Operations Partner preferably with experience in financial services sector.  

The Workforce Operations Partner role is central to managing daily HR operational activities with a focus on employee experience, stakeholder collaboration, and workforce initiatives across Servaada UK locations. This role requires expertise in employee relations, policy compliance, and change management to support a positive workplace culture and operational excellence. 

The Workforce Operations Partner will play a critical role in building healthy partnerships across teams, positively impacting stakeholders, driving workforce initiatives, and ensuring excellence in people engagement and operational delivery. 

Your Benefits:

As a Workforce Operations Partner, you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve.

Essential Skills:

• Bachelor’s degree in human resources, Employment Law, Business Administration, Psychology, or a related field
• Good attention to detail
• Excellent interpersonal and communication skills
• The ability to process data in Excel
• Ownership and accountability
• Excellent drive with ability to work unsupervised and under own initiative
• Ability to work well under pressure and to tight deadlines

Desirable Skills:

• Advanced knowledge of MS Office including Word and Excel.
• Industry recognised qualifications, A CIPD qualification is highly desirable.

Personal Attributes:

• Highly organised with the ability to manage multiple tasks and deadlines effectively
• Strong attention to detail, ensuring accuracy in all client documentation and communications
• Proactive and self‑motivated, able to anticipate needs and take initiative without constant direction
• Resilient and adaptable, able to remain calm and composed when handling competing priorities
• Team-oriented, contributing positively to collaborative working environments
• Problem-solving attitude, able to identify issues quickly and offer practical solutions

Application of Individual Conduct Rules:

Standard of conduct is reasonable under all circumstances relating to: 

• Must act with integrity
• Must act with due skill, care and diligence
• Must be open and cooperative with the FCA and other regulators
• Must pay due regard to the interests of customers and treat them fairly
• Must observe proper standards of market conduct