Job Description
Job Title:  DEVELOPER L3(CONTRACT)
City:  Battersea
State/Province:  London
Posting Start Date:  6/5/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Title: IS&T Retail Engineering Store Operations and Support | RES-TXN | POS Support Engineer 

Start Date: June 14th, 2026

Skillset:

Java

L2 Production Support

MySQL

Oracle

python

ServiceNow

Splunk

SQL

Unix Shell scripting

Unix/Bash

DevOps/SRE

Infrastructure Monitoring/Maintenance

Attention to Detail

Customer Focus

Data Visualization

Details:

We're looking for an individual to join our RES-TXN team based in London Battersea. They will take on end-to-end ownership of incident and problem management, ensuring reported issues are analysed and resolved within defined SLAs across POS for our Clients Retail stores. The expectation is for the individual to prioritise revenue-impacting incidents, drive root cause identification for recurring issues, and manage the full change request process for the POS application.
 A key part of the role involves hands-on debugging and troubleshooting of issues spanning Java-based microservice backends and Swift POS clients — including log analysis, service dependency tracing, and identifying failure points across distributed systems. The individual will be expected to diagnose issues at the code and infrastructure level and collaborate closely with engineering teams to drive timely resolution. They will provide production support during releases and upgrades, and serve as a technical point of contact for POS-related queries.
The role also requires extending support during critical business periods such as NPI, NSO/NCO, festivals, promotions, and peak seasons. Effective escalation and coordination with internal and external teams is essential, alongside the generation of management-level reports and statistics for research and analysis, daily handover reporting to the next working shift, and seamless coordination among shift resources to ensure continuity of operations.
The resource will be based onsite in our London Battersea office and should be flexible to be scheduled in five days anywhere between Monday to Sunday, covering 9am-6pm BST/GMT. Candidate start date is ASAP.

͏

Deliver

No. Performance Parameter Measure
1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan
2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation
3. MIS & Reporting 100% on time MIS & report generation

 
Mandatory Skills: Enterprise Platform Engineering Java .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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