Apply now »


Work with us

Title:  VDI Administrator-Citrix

Requisition ID:  49304
City:  Beijing
Country/Region:  CN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Key Responsibilities

VDI administration, including provisioning, migration, and users support during the Windows 11 program.

Handle deployment, troubleshooting, and automation development tasks to facilitate and streamline the Windows 11 migration process.

Fulfillment and operation activities for all infrastructure components supporting our desktop virtualization service across the Client’s group.

 

Skills Required

At least 3 - 5 years of experience in Desktop Virtualization, with solid Citrix XenApp/XenDesktop/NetScaler environment administration experience.

Knowledge of technical components of the VMWare Hypervisor, vCenter, Windows Servers 2016/2019, TCP/IP networking and VPN gateway.

Scripting and automation experiences, with proficiency in the use of PowerShell scripting and Jenkins.

Experience of associated technology areas: Microsoft Azure, Windows/Office, browsers, Java, security models and tooling, identity and access management tooling, Active Directory, MECM.

Knowledge and experience of using Agile delivery methods and tools to implement both tactical and strategic changes is a plus.

Interpersonal skills – demonstrate good judgement and a good level of communication. Ability to articulate complex technical issues concisely.

Work independently and under high pressure, including but not limited to meeting tight deadline, work in odd hours and holiday.

Experience working in large-scale multinational companies, experience of working as part of an Agile or Operation team is a plus.

Respectful of different cultures, working with colleagues from across all the globe.

͏

͏

Team Management

  • Resourcing
    • Forecast talent requirements as per the current and future business needs
    • Hire adequate and right resources for the team 
    • Train direct reportees to make right recruitment and selection decisions 
  • Talent Management
    • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
    • Build an internal talent pool of HiPos and ensure their career progression within the organization
    • Promote diversity in leadership positions
  • Performance Management
    • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
    • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
  • Employee Satisfaction and Engagement
    • Lead and drive engagement initiatives for the team
    • Track team satisfaction scores and identify initiatives to build engagement within the team
    • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team 
    • Exercise employee recognition and appreciation 

͏

Deliver

No Performance Parameter Measure
1 Operations of the tower SLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management
2 New projects Timely delivery
Avoid unauthorised changes 
No formal escalations

͏

Competencies

Client Centricity
Passion for Results
Execution Excellence
Collaborative Working
Learning Agility
Problem Solving & Decision Making
Effective communication
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

Apply now »