Job Description
Azure Cloud VDI Engineer – End‑User Desktop & Application Migration
Key Responsibilities
Azure Cloud VDI Migration
- Execute end-user desktop and application migration to Azure Cloud VDI environments (e.g. Windows Virtual Desktop / Azure Virtual Desktop or equivalent).
- Follow and apply the existing, proven POC-based migration process to onboard desktops and applications at scale.
- Participate in migration planning, wave-based execution, validation, and post-migration stabilisation.
Application Migration & Compatibility
- Assess, migrate, and validate end-user applications within the VDI environment.
- Identify and resolve application compatibility, performance, and user‑experience issues post-migration.
- Work closely with application owners and business users to ensure successful adoption.
Desktop Troubleshooting & Debugging
- Perform advanced Windows desktop troubleshooting within Cloud VDI environments.
- Diagnose and resolve issues related to:
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- Login failures, user profiles, and session stability
- Application launch and runtime issues
- Performance degradation, latency, or resource constraints
- OS-level, registry, and configuration-related problems
- Use structured debugging approaches to identify root causes rather than applying temporary fixes.
Troubleshooting & Operational Support
- Provide hands-on troubleshooting support during and after migration phases.
- Act as an escalation point for complex VDI desktop and application issues.
- Ensure minimal business disruption by driving timely issue resolution.
Communication & Stakeholder Engagement (Critical)
- Demonstrate exceptionally strong communication skills, both written and verbal.
- Clearly articulate:
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- Migration plans, dependencies, and risks
- Technical issues and root causes in business‑understandable language
- Status updates, progress reports, and resolution timelines
- Interact confidently with:
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- Business users and end customers
- Application teams and support groups
- Programme managers and leadership stakeholders
- Gather, clarify, and validate requirements accurately, ensuring no ambiguity during migration or issue resolution.
Mandatory Skills & Experience
Core Technical Skills (Must-Have)
- Hands-on experience with Azure / Cloud VDI environments.
- Proven experience in end-user desktop and application migration within VDI platforms.
- Strong expertise in Windows desktop OS troubleshooting and debugging (Windows 10/11 or equivalent).
- Solid understanding of end-user computing, profiles, policies, and desktop configurations in virtualised environments.
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Communication & Behavioural Skills (Non‑Negotiable)
- Excellent communication skills with the ability to explain complex technical issues clearly and concisely.
- Strong requirement clarity and stakeholder management capability.
- Ability to work effectively with both technical and non-technical audiences.
- Structured, calm, and professional approach during high-pressure migration or troubleshooting scenarios.
Coding / Scripting (Logical & Debugging Focus Only)
- Working knowledge of Java, Python, or shell scripting.
- Coding is not for development work; it is required only to:
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- Apply logical thinking
- Write basic scripts or loops for troubleshooting, validation, or automation support
- Analyse behaviours, logs, or patterns during issue diagnosis
- Ability to read and understand scripts written by others is expected.
Desired Attributes
- Strong analytical and problem-solving mindset.
- High attention to detail and quality during migrations.
- Ability to work independently while aligning with programme governance and processes.
- Experience working in large-scale desktop migration programmes is highly desirable.
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Deliver
| No | Performance Parameter | Measure |
| 1. | 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails |
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Experience: 3-5 Years .
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