Job Description
Job Title:  API Microservice Integration
City:  Bengaluru
State/Province:  Karnataka
Posting Start Date:  12/4/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Role Purpose

The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.  
 

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Technical Analysts who has experience of 8 to 9 Years

Having experience in APIs, and microservices

Understanding of business & technical landscape

 Comprehensive knowledge of the business, it’s customer related business drivers

 Comprehensive knowledge and the technical systems that support the business

Strong ANZ systems and applications knowledge. Eg: CAP, OCV, BBD, etc

Strong Lending (Retail or Commercial) knowledge or experience

Analytical Thinking

 Good analytical thinking skills

  Ability to adopt a functional decomposition approach to analysis elaboration

Communication & Facilitation Skills

 Strong communication skills, both written and oral, to communicate business analysis outcomes

 

 

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Ability to facilitate workshops with stakeholder groups

 Continuous Improvement

 Be a tribe-level go-to person for solving problem in your Domain of expertise.

 Interest/curiosity in business analysis industry trends

Plan and manage analysis outcomes

   Ability to define and govern the approach to requirements gathering

   Ability to manage own analysis work

   Ability to contribute to team estimating

Maintain Traceability

  Partner with Product Owner to validate requirements and ensure alignment to value

Application of Analysis Techniques

Competence across a range of elicitation techniques to define requirements in business and technology environments to meet business outcomes and customer demands (i.e. Process Modelling, Use Cases)

Quality Assurance

Ensuring the quality and viability of working solutions through quality practices and rigorous testing with a customer centric focus.

Delivery Engineering

Defining how systems will be implemented and ensuring they are operational for end-users. This includes monitoring performance, making improvements, and using appropriate practices and tools.

Systems Analysis

Undertake impact assessment and mapping of system functionality and data to user story journeys and document workflows that represent current and future state

 

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Deliver

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT
2 Team Management Productivity, efficiency, absenteeism
3 Capability development Triages completed, Technical Test performance

 
Mandatory Skills: API Microservice Integration .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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