Job Description
Do
RESPONSIBILITIES
âÃÂâ Populating the CMDB
âÃÂâ Ensuring the pre-defined activities are aligned with the Change Management process
âÃÂâ Ensuring the CMS provides accurate and up to date information.
âÃÂâ Ensuring regular snapshots and Configuration Baselines are taken and protected
âÃÂâ Triggering an auditing process on the CMDB
âÃÂâ Implementing a Communications plan upon changes in the CMDB, using the RACI model.
âÃÂâ Ensuring backups are taken as appropriate
âÃÂâ Considering the usage of a Definitive Media Library as appropriate.
âÃÂâ Making recommendations for Service Improvement Plans
âÃÂâ Ensuring the Service Asset and Configuration process is performed as designed.
âÃÂâ Developing a Service Asset and Configuration Management process m
âÃÂâ Ensuring the Service Asset and Configuration Management process is fit for purpose.
âÃÂâ Ensuring process description meets objectives
âÃÂâ Sponsorship, design, and continual improvement of the process and its metrics.
âÃÂâ Following the organization's policies relating to employment
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KEY SKILLS AND COMPETENCIES
âÃÂâ Good analytic and decision-making skills.
âÃÂâ Good communication skills.
âÃÂâ Good presentation skills.
âÃÂâ Must have conflict resolution abilities.
âÃÂâ Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines
âÃÂâ IT hardware and Software setup, management and troubleshooting capabilities
âÃÂâ Configuration Management experience on document control, source code management, and Defect Management tools
âÃÂâ Should be able to create a CMDB repository
âÃÂâ Should have understanding of the software development lifecycle
âÃÂâ Experience of working in a multi-site environment
âÃÂâ Extensive experience with SCM tools and with build automation software
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Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.