AWS Architect- C1
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- Terraform experience is must for building the infrastructure.
- Experience/Knowledge on Ansible tool.
- Experience in CI/CD Pipeline
- Experience in HA Cluster
- Experience in DR.
- Understanding of both SAP functionalities and AWS infrastructure to troubleshoot and resolve problems
- Build, configure, and manage AWS infrastructure for multiple instances of AWS Platform.
- Experience on Cloud native tools on AWS Platform.
- Develop processes and procedures for using cloud-based infrastructures, including, access key rotation, disaster recovery, and building new services.
- Experience in AWS infrastructure operation/support.
- Technical support for complex issues related to SAP applications running on Amazon Web Services (AWS)
- Thorough knowledge of AWS architecture, networking, security groups, load balancing, and best practices for optimizing SAP workloads on the cloud
- Manage escalated support tickets, prioritize issues, and provide timely updates to customers while working towards resolution
- Identify the underlying cause of complex problems, implement corrective actions, `
- Work with L2 support teams, development teams, and other stakeholders to identify and resolve issues effectively
- Maintain comprehensive documentation of troubleshooting steps, known issues, and best practices for internal reference and knowledge transfer
- Solid understanding of AWS services like EC2, VPC, RDS, S3, IAM,CloudWatch, Inspector, and their application in supporting SAP environments
- Effective communication with customers, both technical and non-technical, to clearly explain issues and solutions
- Provide expert-level support for complex AWS issues, including performance bottlenecks, system crashes, data integrity problems, integration failures, and security vulnerabilities
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Experience: 8-10 Years .
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