Job Description
Job Title:  Administrator L3
City:  Bengaluru
State/Province:  Karnataka
Posting Start Date:  12/15/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

The Rate 160K/M

Location : PAN India

Band – B3/B2

Experience – OpenShift

JD: 

We are seeking an experienced professional with deep expertise in OpenShift and container orchestration technologies to design, implement, and optimise enterprise-grade container platforms. The ideal candidate will have a strong background in OpenShift administration, migration strategies, and automation for large-scale deployments.

 

Key Responsibilities

  • Design, deploy, and manage OpenShift clusters across hybrid and on-prem environments.
  • Lead migration projects from virtualised environments (VMs) to bare-metal infrastructure.
  • Implement CI/CD pipelines and integrate container platforms with DevOps workflows.
  • Ensure high availability, scalability, and security of containerised applications.
  • Troubleshoot cluster issues and provide performance tuning and capacity planning.
  • Collaborate with cross-functional teams to define orchestration strategies and automation frameworks.
  • Maintain compliance with organisational security and governance standards.

 

Required Skills & Qualifications

  • 8+ years of experience in IT infrastructure, with at least 5 years in container orchestration.
  • Hands-on expertise in OpenShift (including Operators, Service Mesh, and Monitoring).
  • Strong knowledge of Kubernetes, Docker, and container networking.
  • Experience with migration from VMs to bare-metal and hybrid cloud setups.
  • Proficiency in Linux administration, shell scripting, and automation tools (Ansible, Terraform).
  • Familiarity with CI/CD tools (Jenkins, GitLab, ArgoCD).
  • Understanding of security best practices for containerised environments.
  • Excellent problem-solving and communication skills.

 

Nice-to-Have

  • Exposure to cloud platforms (AWS, Azure, GCP).
  • Knowledge of service mesh (Istio) and observability tools (Prometheus, Grafana).
  • Experience in performance benchmarking and cost optimisation.

 

͏

Do

  • Ensure timely response of all the tickets raised by the client end user
  • Service requests solutioning by maintaining quality parameters
  • Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep
  • Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
  • Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
  • Provide an acceptance and immediate resolution to the high priority tickets/ service
  • Installing and configuring software/ hardware requirements based on service requests
  • 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
  • Provide application/ user access as per client requirements and requests to ensure timely solutioning
  • Track all the tickets from acceptance to resolution stage as per the resolution time defined     by the customer
  • Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
  • Coordinate with on-site team for complex problem resolution and ensure timely client servicing
  • Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner

͏

Deliver

No Performance Parameter Measure
1.   100% adherence to SLA/ timelines
Multiple cases of red time 
Zero customer escalation
Client appreciation emails 

 

͏

͏
Mandatory Skills: OpenShift .

 

Experience: 3-5 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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