Job Description
Role Purpose
The purpose of the role is for Appian Developer
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- Must have a bachelor’s degree in STEM (Science, Technology, Engineering & Mathematics)
- Good Communications
- Basic to intermediate knowledge of SQL and expert-level Excel skills.
- Strong problem-solving, collaboration, and communication skills.
- Self-motivated with the ability to manage multiple projects and timelines.
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Deliver
No | Performance Parameter | Measure |
1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback |
2 | Self- Management | Productivity, efficiency, absenteeism, Training Hours, No of technical training completed |