Job Description
Job Title:  Asset Management
City:  Bengaluru
State/Province:  Karnataka
Posting Start Date:  12/18/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

A͏sset Management and Configurator

Required Qualifications

  • Extensive experience with Flexera (platform administration, agent/beacon management, support ticket workflows).
  • Proven track record in L2/L3 support roles, preferably within large-scale enterprise environments.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and coordination abilities, especially when working with cross-functional technical teams.
  • Experience managing support cases and working within defined SLAs.
  • Ability to navigate and administer the Flexera portal with confidence.
  • Familiarity with internal tools/services and data pipelines is a plus.

͏

Deliver

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT
2 Team Management Productivity, efficiency, absenteeism
3 Capability development Triages completed, Technical Test performance

 
Mandatory Skills: ServiceNow Core .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Information at a Glance

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