Job Description
Role Purpose
The purpose of this role is to support delivery through development and deployment of tools.
͏
JD- BMC Helix ITSM
Total years of experience- 6 years to 10 years
Location- Bengaluru
Looking for a strong BMC Remedy ITSM / BMC Helix technical professional with hands-on development and implementation experience.
Must Have:
Strong BMC Remedy ITSM / BMC Helix development experience
Hands-on BMC Helix implementation and customization
Strong B2B integration implementation experience
Good hands-on experience with SOAP/WSDL Web Services
Strong knowledge of REST APIs and API integrations
Good experience building PWA views and PWA workflows
Hands-on BMC Remedy/Helix upgrade experience
Good understanding of ITSM workflows and application architecture
Strong troubleshooting and problem-solving skills
Good customer-facing and customer-handling experience
Ability to independently analyze requirements and propose technical solutions
Preferred: Experience with enterprise-scale BMC Helix implementations, ESB/middleware integrations, ITSM migrations, and complex multi-system integrations.
͏
Deliver
| No. | Performance Parameter | Measure |
| 1. | Tool Development and deployment | Quality of solution Timely development and within budget Timely deployment of tool Error free deployment |
͏
͏
Mandatory Skills: BMC Helix ITSM .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.