Job Description
Role Overview:
As a Cloud DevOps Lead/Architect, lead the design and governance of scalable, secure, and automated cloud infrastructure. Define DevOps strategy, guide engineering teams, and ensure alignment with enterprise architecture and compliance standards.
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Responsibilities:
- Architect enterprise-grade CI/CD pipelines using Jenkins, GitHub Actions, and GitLab.
- Design and implement infrastructure-as-code using Terraform.
- Lead container orchestration strategy using Kubernetes (EKS) and Docker.
- Define monitoring and observability frameworks.
- Establish security and compliance controls
- Collaborate with stakeholders to align cloud architecture with business and technical goals.
Cloud Competency:
- IaaS, PaaS
- Certification in cloud Solutions Architect – Professional or DevOps Engineer – Professional.
- Proven experience in multi-account architecture, cost optimization, and governance.
Qualifications:
- Expert in Python, Bash, Groovy.
- Deep hands-on experience with Terraform, Kubernetes, and Jenkins.
- Strong leadership, architecture documentation, and stakeholder engagement skills.
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- Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
- Mentor and guide Production Specialists on improving technical knowledge
- Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist
- Develop and conduct trainings (Triages) within products for production specialist as per target
- Inform client about the triages being conducted
- Undertake product trainings to stay current with product features, changes and updates
- Enroll in product specific and any other trainings per client requirements/recommendations
- Identify and document most common problems and recommend appropriate resolutions to the team
- Update job knowledge by participating in self learning opportunities and maintaining personal networks
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Deliver
| No | Performance Parameter | Measure |
| 1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT |
| 2 | Team Management | Productivity, efficiency, absenteeism |
| 3 | Capability development | Triages completed, Technical Test performance |
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.