Job Description
Role Purpose
The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters
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Do
1. Instrumental in understanding the requirements and design of the product/ software
- Develop software solutions by studying information needs, studying systems flow, data usage and work processes
- Investigating problem areas followed by the software development life cycle
- Facilitate root cause analysis of the system issues and problem statement
- Identify ideas to improve system performance and impact availability
- Analyze client requirements and convert requirements to feasible design
- Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements
- Conferring with project managers to obtain information on software capabilities
͏GTM Technical consultant
| Design, configure, and support Oracle Global Trade Management (GTM) Cloud solutions. |
| Work on trade compliance processes including Product Classification, Trade Controls, Restricted Party Screening, Sanctions, and License Management. |
| Develop and support GTM integrations with OTM, Oracle Fusion SCM, EBS, and third‑party systems using REST/SOAP, XML, and file‑based integrations. |
| Handle quarterly GTM upgrades, including impact analysis, retrofit, regression testing, and deployment. |
| Develop and maintain BI Publisher reports, GTM agents, automation, and custom configurations. |
| Perform SQL/PLSQL development, troubleshooting, and performance tuning. |
| Support data migration, master data setup, and configuration changes across GTM objects. |
| Collaborate with functional teams and business users for requirement analysis, solution design, testing, and production support. |
| Provide L2/L3 support and participate in UAT and post‑go‑live activities. |
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3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution
- Capturing all the requirements and clarifications from the client for better quality work
- Taking feedback on the regular basis to ensure smooth and on time delivery
- Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
- Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements
- Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
- Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation
- Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
- Timely Response to customer requests and no instances of complaints either internally or externally
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Deliver
| No. | Performance Parameter | Measure |
| 1. | Continuous Integration, Deployment & Monitoring of Software | 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan |
| 2. | Quality & CSAT | On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation |
| 3. | MIS & Reporting | 100% on time MIS & report generation |
Experience: 5-8 Years .
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