Job Description

Role Purpose

The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes
 

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Do

• Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications 
  • Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement
  • Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement
  • Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly
  • Define & manage the IT infrastructure as per the requirement of the supported software code
  • Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, to testing, to staging, to release, configuration and monitoring
  • Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions
  • Ensure on boarding application configuration from planning to release stage
  • Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained

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We are looking for candidates who possess a blend of design and delivery skills, with at least five years of experience in Kubernetes engineering within a private cloud environment. A strong background in OpenShift, a passion for technology, and a commitment to delivering high-quality, secure, and scalable solutions are essential. Ideally, candidates will have hands-on experience with Kubernetes technologies and bring a T-shaped expertise in a specific field such as Networking, Storage, Databases, Containers, Middleware, or other infrastructure technologies.

Strong communication skills are crucial, as the role involves providing regular updates to the team, supporting and mentoring team members, and taking responsibility for the quality of their work. This includes proactive testing, updating documentation, providing actionable feedback in pull requests, and addressing defects.

We also value individuals who can identify gaps or issues in cluster management, introduce improvements, and work directly with service management teams. The ability to create communication updates, provide clear guidance to application teams, and lead the delivery of complex solutions for multitenant applications in a multi-tier OpenShift Cluster environment is essential.

Provide customer support/ service on the DevOps tools 

• • Timely support internal & external customers escalations on multiple platforms
  • Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module
  • Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost 
  • Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems 
  • Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved
  • Provide knowledge transfer, sharing best practices with the team and motivate 

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