Job Description

Knowledge/Skills/Abilities:
Excellent decision-making capabilities
Excellent organization, and team collaboration skills
Excellent Excel Advanced Preferred
Excellent written and verbal communication skills
Excellent facilitation, collaboration, negotiation, and presentation skills
Strong Knowledge and general understanding of IT/Technical Concepts
General knowledge of various file types such as EDI ANSI X12, XML, cXML, Flat Files etc.
General Knowledge of Data warehouse, IBM, Sterling Integrator, EDI Translation Tools, CoreFtp/FileZilla. 
Communication Methods AS2, SFTP, FTP and Van
Comfort with ambiguity, frequent change, or unpredictability    1. Business Integration (B2B) High Volume and with Quick SLAs
2. Customer Facing (Customer, Software Company, and USF Sales)
3. EDI – Electronic Data Interchange
4. Gap Analysis
5. Design Docs (Business to Technical Requirements)
6. cXML, XML, EDI – Ansi X12, JSON, CSV, Tab Delimited, Comma Separated
7. Various Communication Methods AS2 SFTP Etc.
8. Support Tickets for Existing Integrations, triage, Customer ADD ONs to existing, retriggering Files or invoices etc.
9. Responding to General Questions and Inquires for existing or prospects integrations.
10. Coordinating and facilitating calls
11. Excel – Advanced
Business Integration Analyst I (Grade 12)BASIC PURPOSE
The primary purpose of this position is to execute Customer Business Integrations for customers agreeing to work with US Foods standard integrations. This role will review requirements, identify any potential gaps and/or missing requirements, and update status daily. Support ongoing integrations and troubleshoot issues for quick resolution. 
ESSENTIAL DUTIES AND RESPONSIBILITIES:  
Review project assigned for potential gaps and/or missing requirements necessary to fulfill the business request
Manages their Dashboard daily and update accordingly
Deactivating integrations in all systems when needed
Notify appropriate teams internally as needed based on specific project needs
Documents project extracts, company, and contact records. 
Maintain and protect customer relationships with excellent customer service
Document completed projects in application and distribute material to customers, internal departments, sales training, update applications/systems required 
Provide support for implementation.
Development and user test customer business integrations credentials, formats, data flow for production and successful delivery to the end user.
Deliver completed customer integrations meeting all procedures & process flows
Thorough testing and documentation and notifications to those who need it
Obtaining Signatures on Legal Documents, Distribution of Documents and Storing in a designated repository.
Obtaining Customers approval/sign off
Additional tasks and assignments as needed    RELATIONSHIPS
Internal: Management, Team Members, Sales (Various Levels), Operations, IT Development, and IT Support
 QUALIFICATIONS
Education/Training: B.S. / B.A. Preferred not Required 
Related Experience: 
2+ years’ experience as a Business Analyst. 
Prior experience in gathering detailed business requirements, interpreting Customer business needs, and translating needs into operational business requirements.
Prior experience in a customer service or customer facing role. 
Prior experience in eCommerce/eBusiness environment (Such as EDI, B2B eCommerce, Supply Chain, other electronic integrations) Preferred 
Experience in the Food Industry/Distribution is a Plus.