Job Description
Job Title:  IT Support Engineer
City:  Bengaluru
State/Province:  Karnataka
Posting Start Date:  4/8/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

͏

• Must have the ability to setup several servers on Linux  Operating Systems with experience range of 2-5 years
• Must have understanding of Active Directory
and other LDAP based directories. (This includes the ability to setup Domain Controllers, DNS servers, Mail Servers, (16) different LDAP Servers, Web and Application Servers etc.) 
• Good to have - Understanding of CMP, LDAP, SCEP, EST, Radius, MDM, TLS Protocols etc. Understanding network flows and ability to read Wireshark are bit assets                                               

•  Manage the ticket until resolution is achieved. 
•  Responsible for data gathering, troubleshooting, performing a full analysis of the issue. 
• Interact with several verticals within the organization 
• Escalate the issue if not resolved to GPS Team

IT Support Engineers

• Must have the ability to setup several servers on Linux  Operating Systems with experience range of 2-5 years
• Must have understanding of Active Directory
and other LDAP based directories. (This includes the ability to setup Domain Controllers, DNS servers, Mail Servers, (16) different LDAP Servers, Web and Application Servers etc.) 
• Good to have - Understanding of CMP, LDAP, SCEP, EST, Radius, MDM, TLS Protocols etc. Understanding network flows and ability to read Wireshark are bit assets                                               

•  Manage the ticket until resolution is achieved. 
•  Responsible for data gathering, troubleshooting, performing a full analysis of the issue. 
• Interact with several verticals within the organization 
• Escalate the issue if not resolved to GPS Team

͏

Deliver
 

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed
Mandatory Skills: Enterprise Tech Support- Level 1 .

 

Experience: 1-3 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Information at a Glance

Get Job Alerts

Receive notifications when we have open roles and get other relevant career news


Register >
 

Join Us

Explore open roles that match your interests and skills


Search Jobs >
 

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.