ITIL Change Enablement & Release Lead- 6 to 10 YrsBng, Hyd, Chn, Pune
'ITSM experience in Change and Release Management
- Understanding of ITIL Change Management and Release Management processes.
- Familiarity with Incident and Problem Management for change impact analysis.
- Basic knowledge of Configuration Management Database (CMDB).
- Experience with ITSM tools (ServiceNow, BMC Remedy, Jira Service Management).
- Ability to perform risk and impact assessments for changes and releases.
- Knowledge of ITIL v4 principles, especially Service Transition.
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Experience: 5-8 Years .
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