Job Description
Role Purpose
The purpose of this role is to resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyse system performance trends, and create mitigation measures by collaborating with internal and external stakeholders.
͏Lead Administrator-Uxm Nexthink
Responsibilities-
At L3, the person should be a strong hands-on Nexthink SME capable of independently handling:
Nexthink administration and operational support
NQL query development and troubleshooting
Dashboard and investigation development
Remote Action development using PowerShell
Campaign configuration
Endpoint analytics and troubleshooting
Production issue investigation/root-cause analysis
Automation and proactive remediation
Nexthink content testing and deployment
BAU support and incident/problem management
Technical documentation and knowledge transfer
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Mandatory Skills: UxM - NexThink .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.