Job Description
Role: Project Management
Location : Bangalore/Pune
Hybrid - 3 Day WFO
Overall B3- 10+ year
Rate: 130 K
PROJECT MANAGER - INFRA
This position is support end to end project management. The ideal candidate will have the following background and characteristics.
Mandatory Skills:
Network Implementation Project Manager, PMP, Excellent Communication, Project charter, Planning/Scheduling, Execution, Risk Management, Cost, Budget, Margins
JOB DESCRIPTION:
- Manage Large and Complex projects in an account or a group of accounts.
- Creation of a project schedule and plan with financial, resource and material requirements.
- Develops and presents proposals and final agreements.
- Manages the project from start to completion including the resolution of escalated project issues.
- Accountable for the Project Budget, Margins and completion within given timelines.
- Presents service business value to customers for new or existing business.
- Influences the customer in the assessment, planning and management of related projects.
- May manage internal projects/programs within Cisco. May Program Manage ongoing optimization service to deployed customer networks.
- Acts as a mentor to the Junior Project managers.
- Works with the Program Management Community to further develop the PM/PGM role, processes and operations.
- Project Manager is expected to travel locally (within India) and outside India as per the Project requirements.
Qualification/Skills required:
- 5 to 9 years of PM specific experience. PMP preferred
- Experience in handling global stakeholders at Sr mgr/dir level
- Ability to run meetings with stakeholders
- Good skills at Excel, powerpoint and data analysis.
- Excellent spoken & written English communication skills.
- Infra Structure Project Management experience in the deployment of leading edge technologies in a highly complex commercial environment
- Work experiences with APAC, European or American customers.
- Excellent English Speaking Skills-Written and Verbal
- Basic technical knowledge (CCNA or equivalent) would be preferred.
- Possess a Good attitude and a team Player.
- Flexible to work in any time zones including AMER
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Do
- Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
- Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
- Conduct technology capacity planning by reviewing the current and future requirements
- Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
- Strategize & implement disaster recovery plans and create and implement backup and recovery plans
- Manage the day-to-day operations of the tower
- Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
- Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
- Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
- Develop shift roster for the team to ensure no disruption in the tower
- Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
- Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
- Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness
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Team Management
- Resourcing
- Forecast talent requirements as per the current and future business needs
- Hire adequate and right resources for the team
- Train direct reportees to make right recruitment and selection decisions
- Talent Management
- Ensure 100% compliance to WiproâÂÂs standards of adequate onboarding and training for team members to enhance capability & effectiveness
- Build an internal talent pool of HiPos and ensure their career progression within the organization
- Promote diversity in leadership positions
- Performance Management
- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
- Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
- Employee Satisfaction and Engagement
- Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to build engagement within the team
- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
- Exercise employee recognition and appreciation
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Deliver
| No | Performance Parameter | Measure |
| 1 | Operations of the tower | SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management |
| 2 | New projects | Timely delivery Avoid unauthorised changes No formal escalations |
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Experience: 5-8 Years .
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