Job Description
Job Title:  Lead Administrator - L2
Req Id:  52501
City:  Bengaluru
State/Province:  Karnataka
Posting Start Date:  4/21/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

 

Role Purpose


The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations

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DDI Infoblox

Key Responsibilities:

· 6+ years of experience in network management, specifically with DNS, DHCP, and IPAM.

· Automate network tasks to improve operational efficiency.

· DNS record Like A+PTR/CNAME/TXT/SPF/DKIM/DMARC/SRV creation/deletion/changes.

· Zone creation/deletion like Authoritative/Delegative/Forward zone.

· IP Subnet/ Link Address/ Loopback Address Management/Fixed Address (allocation/removal of subnet)

· Upgradations of Infoblox NIOS version in Grid Master/GMC/Grid members.

· Stonge DNS industry experiences with global enterprise DNS solution experiences

· Experience in TCP/IP network protocols and services including HTTP, FTP, DNS, NTP,

· DHCP Failover association related issues troubleshooting.

· Printer DNS request fulfillment.

· Deployment of a new Infoblox.

· Decommissions of old Infoblox device.

F5 Load Balancer

· Configuration changes on F5 load balancer like VIP & WIP creation, LTM & GTM pool members.

· Updating SSL certificate for the URLs in the F5 devices by renewing it before expiration.

· Configured load balancing methods to distribute traffic across application servers improving response times

· Adding the static route and removing as per request.

Routing & Switching

· Good knowledge of Routing troubleshooting like OSPF, BGP, Static route etc.

· Good knowledge of Switching troubleshooting like VLAN, Trunk port, STP, HSRP, Ether channel

· Handling P1/2/3/4/5 depends on issue/outages.

· Confidence to have Troubleshooting call with customer /stockholders.

· L2/L3 Vlan creation. Vlan Port allocation, HSRP/VRRP creation

· EtherChannel and port channel addition/deletion/changes.

· OSPF/BGP routing configuration.

· Bandwidth Speed Port configuration, Access list/Prefix list configuration.

· Stack switch configuration/Removal of stack switch.

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Team Management

  • Resourcing
    • Forecast talent requirements as per the current and future business needs
    • Hire adequate and right resources for the team 
    • Train direct reportees to make right recruitment and selection decisions 
  • Talent Management
    • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
    • Build an internal talent pool of HiPos and ensure their career progression within the organization
    • Promote diversity in leadership positions
  • Performance Management
    • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
    • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
  • Employee Satisfaction and Engagement
    • Lead and drive engagement initiatives for the team
    • Track team satisfaction scores and identify initiatives to build engagement within the team
    • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team 
    • Exercise employee recognition and appreciation 

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Deliver

No Performance Parameter Measure
1 Operations of the tower SLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management
2 New projects Timely delivery
Avoid unauthorised changes 
No formal escalations

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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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