Job Description
Role Purpose
The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process.
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Well versed with Dashboarding and Query Building tools (SQL, ETL & Visualisations) , Knowledge in Python will be added advantage
● Excellent spoken and written communication Skills
● Ability to handle Conflict management skills
● Google Sheets / Excel with metrics / KPI calculations
● Ability to understand cost implications
● Ability to handle multiple jobs/projects at the same time
● Attention to details
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Analysis / Analytics for Performance Enhancement and Performance Management
● Monitor and set early warnings for customer target (OKR) for queue
● Ensure on-time delivery and accuracy of deliverables (data, dashboard, and reports)
● Meet the internal team target of Utilization, Attendance and Schedule Adherence
● Effective communication and presentation to stakeholders
● Provide solutions to any complex people-related challenges in the team
● Ensure that the company’s data and information are protected from unauthorized access
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- Graduates
- Day Shift
- Non Voice
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Experience: 1-3 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.