Job Description
Role Purpose
The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
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- 5 years of hands-on experience in network engineering or support.
- Strong understanding of TCP/IP, DNS, DHCP, VLANs, STP, OSPF, BGP, and other networking protocols.
- Experience with enterprise-grade firewalls and IDS/IPS systems.
- Proficiency in network monitoring and analysis tools (e.g., Wireshark, SolarWinds, NetFlow).
- Familiarity with behavior-based network analysis and anomaly detection.
- Knowledge of cloud networking (AWS, Azure, GCP) is a plus.
- Relevant certifications (CCNA, CCNP, Network+, etc.) preferred.
- Monitor, maintain, and troubleshoot Layer 2 and Layer 3 network infrastructure.
- Configure and manage network devices (e.g., Cisco, Juniper, Fortinet, Palo Alto).
- Perform network flow analysis and behavior-based traffic inspection to detect anomalies and optimize performance.
- Implement and maintain network security policies and access controls.
- Assist in network design and capacity planning for scalability and performance.
- Collaborate with L1 support and escalate issues as needed.
- Document network configurations, changes, and incident resolutions.
- Participate in on-call rotation and respond to network incidents and outages.
- Conduct root cause analysis and provide recommendations for long-term fixes.
- Stay updated with emerging networking technologies and security threats.
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Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.