Job Description
Job Title:  Practice Delivery Lead L3
Req Id:  113114
City:  Bengaluru
State/Province:  Karnataka
Posting Start Date:  11/20/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

We are looking for a self-driven, success oriented and inspiring leader for the position of Practice Delivery Leader (PDL) for Wipro Salesforce practice, to manage Salesforce accounts/engagements, leader shall be responsible for executing delivery of multiple accounts across market unit and ensuring customer success, profitable growth, employee satisfaction, capability building and innovations by leveraging eco system. 

 

Key Responsibilities 

  • Leader should have direct experience of managing delivery of Salesforce complex and large programs/accounts of size 800+ FTE’s and revenue of $100+ Mn, manage “C” level customer relationships and identify opportunities of growth. 
  • Customer Success: Conduct regular delivery cadence with customer/internal stakeholders to prevent schedule/cost overruns proactively and implement best delivery practices. 
  • Profitable growth: Ensure Y-o-Y 15% profitable growth and meet operating margins target. 
  • Drive forecasting and fulfilment for the accounts from both confirmed opportunities as well as the opportunities in pipeline. 
  • Enable/implement value added services and solutions to customer in line with Wipro’s offerings. 
  • Has good understanding of the delivery operational parameters and drive them to align to organization norms. 
  • Understand customer vision and proactively build solutions to manage sustained growth. 
  • Would be instrumental in delivery led growth by scoping/farming new opportunities within the accounts proactively. 
  • Align with the client partners to build winning solutions and deliver. 
  •   

Key Skills 

  • Total experience of 17+ years in Salesforce/CRM space with at least 5+ years as a Delivery leader/PDL 
  • Must have experience in Salesforce Implementation, Rollout and AMS programs, should have executed projects with different SDLCs, engagement levels 
  • Knowledge of Estimation techniques 
  • Knowledge of Quality parameters 
  • Client Centricity 
  • Execution Excellence 
  • Collaborative Working 
  • Nurturing People 
  • Passion for Results 
  • Strategic Perspective 
  • Stakeholder Management 
  • Managing Complexity 
  • Problem Solving & Decision Making 

 
Mandatory Skills: Delivery Management .

 

Experience: >10 YEARS .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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