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Title:  Senior Analyst

Requisition ID:  40044
City:  Bengaluru
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Job Title: - Sr. Analyst (Portfolio Management) About the Team: - The team is responsible for managing all the reporting activities to the Senior Management, Limited Partners, and other regulatory reporting. The role will require working closely with the Investor Product Strategy and Valuations team in New York. It has 3 major functions: - 1. Data Collection & Governance: - Collecting the required data from the Portfolio companies, scrubbing the data, and uploading the same to the firm’s portfolio monitoring system. 2. Data Reporting: - Majorly responsible for the regular reporting needs of the LPs, Sr. Mgmt., etc. 3. Data Analysis: - Handle any substantive analytics and ad-hoc requests. Key Responsibilities: -  Develop a good understanding of the investment strategies for Private Equity, Tactical Opportunity, Life Sciences, Infra, Energy, and Growth funds.  Review the reporting packages like Fund Track Records, Deal Attributes, Valuation Bridges, Portfolio Summaries, etc.  Review the below quarterly activities by adhering to the deadlines: - o New and ongoing Due Diligence Questionnaires. o LP Requests, Valuation Memos, and Other quarterly Presentation Materials/Reports. o Qvidian library upload and maintenance.  Run monthly/quarterly reports for LPs (Memos, Bridges, One-Pagers, etc.), Corporates (DRPs, SOX reports, Publics’ Schedule, etc.) & Internal stakeholders (KPI Dashboards, Portfolio Watchlist, Valuation Summaries, etc.)  Gross and Net cashflow reporting across all the funds.  Preparing Ad-Hoc reports/dashboards as per management’s requirement.  Monitoring the deal portfolio through data collection and reconciliation.  Calculation of fund performance metrics like IRR, MOIC, etc.  Preparing the process documentation and creation of SOPs.  Identify process gaps and initiate process improvement projects. 

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Desired Candidate Profile: -  Candidate must be a Postgraduate in finance with 2 - 4 years of relevant experience in various private equity concepts, fee structures, and performing end-to-end business valuations.  Basic conceptual knowledge of various valuation techniques like DCFs, Comparable Company Analysis, etc.  Should have very good working knowledge of Answering Due Diligence Questionnaires and Other Fund/Investment level reporting like Valuation reporting, LP reporting.  Strong Microsoft Office skills (MS Excel, MS PowerPoint, and MS Word).  Experience in iLevel, 73Strings, Tableau, Snowflake or any data reporting/analysis software is advantageous.  The ability to effectively work as an individual contributor and possess strong analytical, problem-solving, critical thinking, and decision-making skills, multitask, and deliver under tight deadlines.  The profile involves effective communication across clients’ facilities globally and hence possessing excellent interpersonal and communication skills in verbal and written English is a must. 

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  • Deliver excellent customer service through effective diagnosis and troubleshooting of client queries

    • Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
    • Assist clients with navigating around product menus and facilitate better understanding of product features 
    • Troubleshoot all client queries in a user-friendly, courteous and professional manner
    • Maintain logs and records of all customer queries as per the standard procedures and guidelines
    • Accurately process and record all incoming call and email using the designated tracking software
    • Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
    • Organize ideas and effectively communicate oral messages appropriate to listeners and situations
    • Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs

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  • Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client

    • Undertake product trainings to stay current with product features, changes and updates
    • Enroll in product specific and any other trainings per client requirements/recommendations
    • Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
    • Update job knowledge by participating in self learning opportunities and maintaining personal networks

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Deliver
 

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed
Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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