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Title:  Service Design Lead

Requisition ID:  19617
City:  Bengaluru
Country/Region:  IN

 

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We are looking for an experienced and talented service designerwho can make innovation happen for ambitious clients and offer realvalue, solutions, and impact across industries. Here at Designit, webelieve in teamwork, fun, multifaceted projects, and adept solutions.We’re looking for a Service Designer with the experience, passionand Jedi skills to help us rid the world of crappy design – oneproject at a time.

Based in Bangalore, you’ll join our team of Researchers,Strategists and Designers within the service, business, brand, digital,interaction and user experience disciplines. You’ll work in aninternational and playful environment with big, innovative brands.You’ll be part of a culture with unparalleled passion for changingthe world through exceptional human-shaped design and problem solving.

We’ll give you everything you can dream of from superfriendly and creative co-workers, a strong focus on your development, toprojects that really make a difference. It’s important to us thatjoining Designit be one of the best decisions of your life!

What you’ll do:

  • Create real business transformation for our clients and redefinetheir offerings
  • Turn insights and identified opportunities spaces intodifferentiating service experiences
  • Work with service design across industries
  • Stay updated on the latest developments/trends/thinking withinyour field and share your knowledge and thoughts with both colleaguesand clients
  • Define the future customer journey across channels and touchpoints for some of the world’s leading international brands
  • Present to clients, and facilitate and develop workshops and co-creation sessions
  • Participate in sales activities (quotes, presentations etc.) andscope, plan and lead service design projects

Qualifications

  • A master graduate in business, design, research or otherrelevant educational backgrounds
  • A skilled professional with significant experience working withservice design, 5+ years – preferably from the consultancy side
  • A person who thinks beyond categories and dreams of serviceexperiences across products and platforms
  • An outgoing, results-oriented and a motivated team player
  • Eager to work in a strategic design firm and wish to make adifference
  • A strong facilitator and presenter and an excellent communicatorin English

 

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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