Job Description
Role Purpose
The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.
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Role Overview
We are seeking a skilled ServiceNow Testing Engineer with hands-on experience in testing ServiceNow modules, workflows, integrations, and custom applications. The ideal candidate will have strong knowledge of ITSM processes, ServiceNow platform capabilities, and automation/manual testing practices.
🔹 Key Responsibilities
ServiceNow Functional Testing
- Perform comprehensive testing across ServiceNow ITSM and GRC modules.
- Validate workflows, business rules, UI policies, client scripts, and integrations.
- Conduct UI testing, functional testing, regression testing, and end‑to‑end testing.
Automation & Tooling
- Use tools like ATF (Automated Test Framework) for ServiceNow automated tests.
- Create and maintain test scripts, test cases, and automation suites.
Integration & API Testing
- Test integrations using REST/SOAP APIs, MID server, and 3rd‑party connectors.
- Validate data accuracy, transformation maps, and import sets.
Quality Assurance
- Identify bugs, track defects, and collaborate with developers for resolution.
- Maintain detailed test documentation, traceability matrices, and execution reports.
Collaboration
- Work closely with ServiceNow developers, architects, product owners, and business analysts.
- Participate in Sprint planning, UAT support, and release activities.
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.