Job Description
Role Purpose
The purpose of the role is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAâÂÂs ensuring client satisfaction
͏
Have attached the JD trong hands-on expertise with ServiceNow Automated Test Framework (ATF).Proven experience building and maintaining ATF test cases for custom and OOTB ServiceNow modules.Solid understanding of ServiceNow platform components such as:ITSM processes (Incident, Change, Problem, Request)Workflows / Flow DesignerService Portal and UI componentsIntegrations and APIs (validation/testing perspective)Working knowledge of ServiceNow scripting concepts (JavaScript basics for test validation).
͏
͏
Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.