Job Description
Job Title:  Team Lead(Content Moderation)
City:  Bengaluru
State/Province:  Karnataka
Posting Start Date:  6/22/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Team Lead – Content Moderation (Mandatory)

Location: Bangalore, India
Experience: 2+ Years
Shift: 24/7 (5 days a week, rotational week offs)
Employment Type: Full-Time

Job Summary

We are seeking an experienced Team Lead – Content Review to manage a team handling high-tech account content moderation (100% Non-Voice). The candidate should have strong expertise in content review, particularly Child Safety content, along with proven team management capabilities.

Key Responsibilities

  • Manage end-to-end team performance including Accuracy, AHT, SLAs, Attrition, Shrinkage, and Development
  • Lead, guide, and mentor a team of content reviewers
  • Drive quality, productivity, and operational excellence
  • Analyze data and implement process improvements
  • Handle sensitive content including Child Safety moderation
  • Ensure adherence to compliance, policies, and timelines
  • Stay updated on trending topics (Political, Sports, Entertainment, Sensitive events)

Required Skills & Competencies

  • Strong team management and leadership skills
  • Good analytical and data interpretation abilities
  • Excellent communication skills (CEFR B2 – English R/W/S)
  • Strong observation, listening, and decision-making skills
  • Ability to think creatively and drive process improvements
  • Comfortable working in a 24/7 work environment

Eligibility Criteria

  • Graduate in any discipline
  • Minimum 2+ years of experience in Content Review / High-tech accounts.
  • Mandatory experience in handling Child Safety content

Preferred Qualifications

  • Lean / Six Sigma certification
  • Basic computer knowledge

Additional Details

  • Language Requirement: English (CEFR B2)
  • Nationality: Indian
  • Notice Period: Within 30 days preferred
Mandatory Skills: Content Moderation .

 

Experience: 1-3 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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