Job Description
Key Responsibilities
- Lead the Wipro Real Estate Finance [Data, Analytics & Transformation] team, setting a high bar for financial judgement, analytical rigour, execution and stakeholder partnership across the global platform.
- Partner with senior stakeholders to identify and prioritise complex finance and data challenges, challenge existing approaches and translate strategic priorities into a clear transformation agenda.
- Apply deep financial and operating judgement across fund-level finance, valuations, investment performance, FP&A, and management and investor reporting to solve complex problems and ensure solutions address underlying business needs.
- Drive end-to-end finance transformation, redesigning processes and strengthening data, controls, analytics and automation to improve scalability, efficiency and decision-making.
- Lead and develop a multidisciplinary team of finance-led and technical specialists, aligning capabilities to priorities, establishing clear accountability and maintaining consistently high standards of delivery.
- Shape applications of industry-leading AI tools and frontier models across Real Estate Finance, identifying high-value opportunities and ensuring rigorous financial validation, controls and governance.
- Build trusted relationships across Finance, Technology, Innovations and Transformation and Wipro leadership, acting as a key bridge between financial priorities, data capabilities and technology delivery.
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Experience & Capabilities
- [12-15] years of relevant experience, with a track record of leading high-performing teams and delivering complex finance, data or transformation initiatives in sophisticated financial environments.
- Bachelor’s or master’s degree from a Tier-1 college or university in Finance, Accounting, Engineering, Mathematics, Business or a related discipline; CA, CPA, CFA or an equivalent qualification is an advantage.
- Deep finance and business acumen developed within investment banking, asset management, private markets, alternatives, fintech or another complex, data-intensive financial environment.
- Strong financial-statement knowledge and substantive experience in fund finance, including capital activity, liquidity, net income, fees and expenses, valuations, mark-to-market analysis and NAV. Experience in real estate equity or debt, including leverage, loan operations, hedging and currency exposure, is an advantage.
- Experience across investment performance and forecasting, including IRR, time-weighted returns, money multiples, attribution and benchmarking, and FP&A, including budgeting, forecasting, variance analysis and driver-based modelling, is an advantage.
- Demonstrated experience leading finance transformation and process redesign, connecting business priorities with data, technology, analytics and automation to deliver scalable improvements.
- Exceptional stakeholder management and influencing skills, with demonstrated credibility engaging senior leaders, constructively challenging existing approaches and navigating complex cross-functional priorities.
- Experience applying industry-leading AI tools and frontier models to financial analytics, process transformation or workflow automation is an advantage, with the judgement to identify high-value use cases and ensure appropriate validation, controls and governance.
- Strong understanding of modern data capabilities, including data structures, governance, lineage, controls and trusted datasets, with the ability to challenge technical solutions and connect them to financial and business outcomes.
- Proven leadership and delivery skills, including team development, prioritisation, resource planning, dependency management and resolution of complex delivery issues; project management or business analysis certifications such as CBAP, PMP, PRINCE2 or Scrum are advantageous.
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Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
- Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
- Assist clients with navigating around product menus and facilitate better understanding of product features
- Troubleshoot all client queries in a user-friendly, courteous and professional manner
- Maintain logs and records of all customer queries as per the standard procedures and guidelines
- Accurately process and record all incoming call and email using the designated tracking software
- Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business
- Organize ideas and effectively communicate oral messages appropriate to listeners and situations
- Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
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Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
- Undertake product trainings to stay current with product features, changes and updates
- Enroll in product specific and any other trainings per client requirements/recommendations
- Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
- Update job knowledge by participating in self learning opportunities and maintaining personal networks
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Deliver
| No | Performance Parameter | Measure |
| 1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback |
| 2 | Self- Management | Productivity, efficiency, absenteeism, Training Hours, No of technical training completed |
Mandatory Skills: Financial Planning & Analysis .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.