Job Description
Job Title:  Technical Consultant
City:  Bengaluru, Chennai, Hyderabad, Mumbai, Pune
State/Province:  Karnataka, Maharashtra, Tamil Nadu, Telangana
Posting Start Date:  4/20/26

Technical Consultant
Job Description: 

Job Description

How to read:

The job description below should be read in conjunction with the purpose of the job family.

Job Title: Assistant Manager – Job Family

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Job Purpose: 
This role involves executing projects efficiently, ensuring deadlines and quality standards are met. The role holder ensures seamless execution of operations in assigned function by completion of their tasks. They assist their supervisors in managerial tasks. While this role is largely an individual contributor role, in some cases they may lead a small team. The role holder should be able to collaborate with other teams and proactively identify and resolve issues in their span of work. 
 

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Job Duties and Responsibilities:

  1. Operate independently under general supervision, making decisions based on defined guidelines and practices.
  2. Work with teams across functions to deliver on specific project deliverables or achieve outcomes in their span of work 
  3. Work with external stakeholders (ex: vendors) to deliver in their area of work,
  4. Create plans and drive their execution to ensure deliverables are met in their span of work   
  5. Assist supervisor in completion of managerial tasks & responsibilities. 
  6. Oversee operations to guarantee adherence to policies, procedures, and internal controls.
  7. Identify opportunities for process improvements and contribute ideas for enhancing efficiency.
  8. Address and resolve issues within a, sub process, or constituent group.
  9. Mentor team members, in case the role holder is managing a team.
  10. Exhibit full professional competency in their area of work -  using acquired job skills, policies, and procedures to complete moderately difficult assignments/projects/tasks
     

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Roles & Responsibility

  • IT Solution design for setting up ODC based on the project requirement which includes Business ramp-up, relocation, expansion and new logo
  • RFI /RFP response on IT infra
  • Participate in customer Due Diligence, able to handle customer Visits, CIO visits & provide end-to-end support for Deals and BAFO needs, MSA reviews etc
  • Creation and Submission of IT solution document to Business and end Customer based on the engagement
  •  Collaboration with internal teams and with external Telecom Service provider and IT vendors
  • Governance & Review of ODC setup process in line with customer sign-off and as per expected go live date
  • IT initiatives driven by Enterprise (Business specific)
  • Start Green Project Delivery and Governance
  • Quality and Security Compliance for account            
  • Should understand the process and adhere to the same                              
  • Drive and govern Global Delivery Enablement Initiatives for Business

 

Technical Skill:-

  • Knowledge on routing and switching concepts and technologies (Cisco ASR1000, ISR4000, C9000,C6500, 4500, Nexus platform )
  • Experience with DNA, SDA, ACI, ISE – C9300
  • Strong Knowledge on VPN, MPLS technology and Firewalls ( Checkpoint, Palo Alto UTM/NGTP firewall) Hybrid Cloud Architectures; IaaS, Amazon Web Services and/or Microsoft Azure
  • Knowledge on Forward & Reverse proxy, WAF Remote access and IPSEC VPN solutions
  • Knowledge on IPS, APTs, Security Solution Blue Coat, ZScaler
  • Knowledge on ACD, Toll /TFN, CTI integration, IVRS, SIP Trunking
  • Load Balancing (Radware, F5, Cisco ACE, others) Wireless Controller, Access Points (Cisco CT5508, Meraki)
  • Knowledge in dynamic and static routing protocols including OSPF, BGP, VRFs, PBB, MPLS, etc.
  • Should have knowledge on Security controls, Audit Requirements - ISO 27001, SSAE16 etc

 
Information at a Glance

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