Title: Techno Functional Consultant - L1
͏
Job Description
Location - Bangalore/Hyderabad/Pune/Noida
SAP ISU FICA
- Deep understanding of Netmetering concepts within utility sectors is essential for this role.
- Seeking an experienced FICA consultant with proven skills in both functional design and hands-on configuration.
- Demonstrated experience in implementation, integration, support, and maintenance of SAP FICA processes.
- Strong communication skills to liaise effectively with customers, end users, and various internal project teams.
- Comprehensive knowledge of SAP FICA and its integration with billing and device management modules.
- Capability to lead business requirement sessions, develop relevant configurations, create test scenarios, conduct training sessions, and manage testing cycles efficiently.
- Understanding of ISU processes along with additional integration experience across various platforms.
- Strong interpersonal skills to foster collaboration with business users and process owners.
Job Description
Role Purpose
The purpose of this role is to act as a crucial facilitator of innovative solutions, bridging technology with business expertise to deliver comprehensive and effective client solutions.
͏
Deliver
No. | Performance Parameter | Measure |
1. | Contribution to customer projects | Quality, SLA adherence, ETA performance, number of tickets resolved, problems solved, number of change requests implemented, zero escalations from customers, overall customer satisfaction (CSAT) |
2. | Automation | Enhancements in process efficiency, reduction in steps required, and mitigation of tickets raised due to automation efforts. |
3. | Skill Upgradation | Number of trainings and certifications achieved, contributions to papers or articles authored each quarter. |
͏
Competencies:
- Client Centricity
- Passion for Results
- Execution Excellence
- Collaborative Working
- Learning Agility
- Problem Solving & Decision Making
- Effective Communication
Mandatory Skills: SAP ISU FICA
External Title: Techno Functional Consultant - L1
Company: Wipro Technologies
Sector/Service Line Group/Delivery Unit/Service Function: TS - ENTERPRISE APPLICATIONS
Position Title: Techno Functional Consultant - L1
Reinvent your world. We are building a modern Wipro. As an end-to-end digital transformation partner, our ambitions are bold. Join us in realizing them, as we seek individuals ready to reinvent their careers and develop new skills. At Wipro, evolution is part of our DNA, adapting to the changing world. Be a part of a purpose-driven company that allows you to shape your own transformation. Join us at Wipro, where your ambition meets opportunity. We encourage applications from individuals with disabilities.