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Title:  Techno Functional Consultant - L1

Requisition ID:  49293
City:  Bengaluru
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

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Job Description

Location - Bangalore/Hyderabad/Pune/Noida

 

SAP ISU FICA

  • Deep understanding of Netmetering concepts within utility sectors is essential for this role.
  • Seeking an experienced FICA consultant with proven skills in both functional design and hands-on configuration.
  • Demonstrated experience in implementation, integration, support, and maintenance of SAP FICA processes.
  • Strong communication skills to liaise effectively with customers, end users, and various internal project teams.
  • Comprehensive knowledge of SAP FICA and its integration with billing and device management modules.
  • Capability to lead business requirement sessions, develop relevant configurations, create test scenarios, conduct training sessions, and manage testing cycles efficiently.
  • Understanding of ISU processes along with additional integration experience across various platforms.
  • Strong interpersonal skills to foster collaboration with business users and process owners.

 

 

 

 

Job Description

Role Purpose

The purpose of this role is to act as a crucial facilitator of innovative solutions, bridging technology with business expertise to deliver comprehensive and effective client solutions.

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Deliver

No. Performance Parameter Measure
1. Contribution to customer projects Quality, SLA adherence, ETA performance, number of tickets resolved, problems solved, number of change requests implemented, zero escalations from customers, overall customer satisfaction (CSAT)
2. Automation Enhancements in process efficiency, reduction in steps required, and mitigation of tickets raised due to automation efforts.
3. Skill Upgradation Number of trainings and certifications achieved, contributions to papers or articles authored each quarter.

 

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Competencies:

  • Client Centricity
  • Passion for Results
  • Execution Excellence
  • Collaborative Working
  • Learning Agility
  • Problem Solving & Decision Making
  • Effective Communication

Mandatory Skills: SAP ISU FICA

External Title: Techno Functional Consultant - L1

Company: Wipro Technologies

Sector/Service Line Group/Delivery Unit/Service Function: TS - ENTERPRISE APPLICATIONS

Position Title: Techno Functional Consultant - L1

Reinvent your world. We are building a modern Wipro. As an end-to-end digital transformation partner, our ambitions are bold. Join us in realizing them, as we seek individuals ready to reinvent their careers and develop new skills. At Wipro, evolution is part of our DNA, adapting to the changing world. Be a part of a purpose-driven company that allows you to shape your own transformation. Join us at Wipro, where your ambition meets opportunity. We encourage applications from individuals with disabilities.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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