Job Description
CBR - 140 location - bengalore ang gurguram
· Overall 7+ years of industry experience with 5 Years of relevant experience
· 5+ years of Unix/Linux system administration experience extensively
· At least 3 years’ experience in supporting and maintaining the on-prem production-grade environment in two or more like Redis (Enterprise), Kafka, Elasticsearch and Astronomer etc.
· At least 2 years’ experience in supporting and maintaining the production-grade environment in Terraform or similar IAC tool
· At least 2 years’ experience in supporting and maintaining the production-grade environment in Google cloud (Foundations and Managed services like PSC, Interconnect, Pub Sub, Cloud Run, Memory store etc)
· At least 2 years’ experience in supporting and maintaining the production-grade environment in deploying COTS apps in K8 environments like OpenShift or GKE.
· Experience with automation tools (Ansible, Shell Scripts, Python/Java)
· Cluster management, configurations, upgrades, and migrations on Red Hat Linux 8 in virtual machines
· Leading big infra migrations programs from on-prem to on-prem, on-prem to Public and Hybrid clouds.
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· Extensive experience in Linux performance monitoring by using system tools, security setup, troubleshooting and performance tuning as necessary to ensure optimum performance, patching of Linux servers on regular schedule
· Eager to learn new technologies in a short time span
· Experience in change management, Incident management, RFC, Problem management & RCAExperience in automation to increase efficiency
· Optimize and streamline troubleshooting and debugging efforts by applying expertise across the infra and app domain.
· Working knowledge of monitoring tools· Other skills
o Proven diagnostic, troubleshooting, and service restoration skills.
o Excellent interpersonal skills, customer service skills, and English communication skills with difficult customers in outage situations.
o Metrics management
· Outstanding written and verbal communication skills
· Bachelor's degree in computer science, Computer Engineering, or equivalent work experience
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2. Skill upgradation and competency building
- Clear wipro exams and internal certifications from time to time to upgrade the skills
- Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
- Write papers, articles, case studies and publish them on the intranet
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Deliver
| No. | Performance Parameter | Measure |
| 1. | Contribution to customer projects | Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT |
| 2. | Automation | Process optimization, reduction in process/ steps, reduction in no. of tickets raised |
| 3. | Skill upgradation | # of trainings & certifications completed, # of papers, articles written in a quarter |
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Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.