Job Description

 WO value-114k

Primary Skill  :  ServiceNow Platform and ServiceNow ATF, Automated test scripts and Functional testin

Locations: Bengaluru / Chennai / Coimbatore / Hyderabad

Experience Required:

• 3–6+ years in ServiceNow platform
• 2–3+ years specifically in ServiceNow ATF

Key Responsibilities:

• Design, develop, and execute automated test scripts using ServiceNow ATF.
• Collaborate with developers, business analysts, and QA teams to define test scenarios and acceptance criteria.
• Perform regression, smoke, and functional testing across ServiceNow modules (e.g., Incident, Change, Problem, CMDB).
• Configure and maintain ATF test suites, custom test steps, and reusable components.
• Conduct knowledge transfer and train internal teams on ATF best practices 
• Identify bugs and work with development teams for resolution.
• Ensure platform stability and quality through continuous testing and validation 

Required Skills:

• Strong hands-on experience with ServiceNow ATF.
• Proficiency in JavaScript and ServiceNow scripting.
• Familiarity with ITSM, ITOM, HRSD, CSM, SecOps modules 
• Experience with test management tools like JIRA or ServiceNow Test Management.
• Understanding of SDLC, STLC, Agile, Scrum, and DevOps methodologies.
• Basic knowledge of API testing, performance testing, and security validation.
• Ability to create and manage test data and test matrices 

Preferred Qualifications:

• ServiceNow certifications (CSA, CIS, ATF).
• ITIL certification is a plus.

ISTQB certification (optional but preferre

Preferred Qualifications:

• ServiceNow certifications (CSA, CIS, ATF).
• ITIL certification is a plus.
• ISTQB certification (optional but preferred).

Primary Skill  :  ServiceNow Platform and ServiceNow ATF, Automated test scripts and Functional testin

Locations: Bengaluru / Chennai / Coimbatore / Hyderabad

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Do

• Instrumental in understanding the test requirements and test case design of the product

  • Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements
  • Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation
  • Ensuring the test cases are peer reviewed and achieving less rework
  • Work with development team to identify and capture test cases, ensure version 
  • Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing)
  • Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc

• To design and execute the automation framework and reporting

  • Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases
  • Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns
  • Detect bug issues and prepare file defect reports and report test progress
  • No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer  SLA's and norms
  • Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders
  • Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders

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• Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution

  • Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
  • On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository
  • Updates of accurate efforts in eCube, TMS and other project related trackers
  • Timely Response to customer requests and no instances of complaints either internally or externally

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