Job Description

Key to this role is to possess an inquisitive, questioning nature; to be able to probe and develop a deep understanding of business processes, business operating models and behaviours, identify opportunities creating an environment for delivering effective and sustainable change. 

Role holders will drive towards demonstration of high levels of professionalism, particularly when engaging with business stakeholders.

Key Responsibilities 

•  Lead Business Analysis activities on multiple change initiatives, delivering requirements specifications capable of being used to develop IT based services (bespoke software solutions, third party products and cloud-based solutions);   
• Translating business needs into specific requirements including UI design; Data models; Business procedural changes and Interface designs  
• Ensure thorough use of the Requirements Engineering model including elicitation, analysis, validation, documentation and traceability of requirements  
• Use the appropriate elicitation techniques such as interviewing stakeholders, facilitating workshops, conducting surveys to capture requirements accurately 
• Develop AS-IS and TO-BE business process models using defined standards, and use gap analysis to support delivery of any transition plans needed to reach the target situation 
• Manage stakeholder communication at all levels 
• Ensure that User Acceptance Testing takes place for all deliverables and support any associated testing activities  
• Support the delivery of suitable solutions which meet business requirements  

Required Experience & Skills 

• Ability to collect, evaluate and interpret information from multiple sources to identify and differentiate real user needs  
• Strong analytical and reasoning abilities   
• Ability to develop and maintain effective internal/external relationships at different levels within the organisation  
• Some knowledge of application technologies and how best to exploit their use for business benefit  
• Ability to prioritise and execute tasks in a dynamic and changing environment   
• Strong organisational skills  
• Possess a strong sense of purpose and proactively seek responsibility and ownership 
• Creativity and lateral thinking 
• Highly motivated and self-reliant with a personal drive for continuous development and able to demonstrate a strong customer service ethos, as well as a source of knowledge for others.