Role and Responsibilities

• Acquire knowledge and detailed understanding on customer’s landscape and architecture.
• Validate Scope of Work and Due Diligence of Data and identify gaps .
• Validate RLS and identify skill gaps.
• Gather required and detailed information and develop SMTD with complete understanding of customer’s architecture.
• Responsible for giving reverse knowledge transfer to BAU and getting sign-off from customer and internal stakeholders.
• Effectively articulate risks and get sign-off on SMTD, Risk Register and other technical / operational documents. Propose risk mitigation plan and options.
• Participate in project planning and prepare MPP.
• Responsible for implementing best practice, hardening, service assurance rollout
• Knowledge and ability to identify the technical and operational risks well in advance and make recommendations of solution options.
• Changes management in customer devices for remote management of devices and onboarding of Monitoring tool.
• Self-driven and self-motivated individual who can lead from the front, take end-to-end ownership transition and smooth Go Live of services from the perspective of People, Process and Technology.

Requirements and skills

• Should have minimum of 5+ years of hands-on experience Linux (RHEL)
• Good experience in Linux product engineering and maintain software / hardware life cycle management.
• Experience in Linux (RHEL) infrastructure design including Data Centre.
• Proficient in Linux (RHEL) design and Implementation.
• Good Experience in LVM, User Management and troubleshooting.
• Able to work with OEMs to maintain product life cycle, important patch, and firmware updates etc.
• Experience on patch management for complete Linux (RHEL) infrastructure.
• Good understanding of various tools that are used to perform patching of the Linux (RHEL) servers
• Good understanding of various Clusters Solutions such as Veritas Cluster, PowerHA, REDHAT Cluster, High Performance Computing (HPC), GPFS, PCS cluster etc.
• Good Experience in Satellite Server Installation, Configuration and Administration.
• Experience in LPAR installation and maintenance.
• Experience in mksysb Backup and restoration.
• Good Experience in NIM Server Installation, Configuration and Administration
• Good understanding of various backup (Cohesity / Networker) and storage technologies.
• Project Methodology knowledge and experience participating in project settings vs operations settings along with a fundamental understanding of ITIL.
• Strong documentation skills

Process and tools:

• Expert in ITIL processes
• Good exposure in various ticketing and monitoring tools
• Vendor coordination
• Capacity management tools
• ITIL certification

Behavioral skills:

• Good Written & Verbal Communication Skills
• Highly dynamic in terms of managing workloads and working under pressure.
• Experience in handling global customers
• Onshore experience

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Deliver

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