Job Description

Wipro Romania, part of global IT and consulting leader Wipro Ltd., has grown significantly since 2007. With over 2000 employees from 21+ nationalities, it supports 50+ clients, offering a collaborative, inclusive work environment and professional growth opportunities.

Role and responsibilities:

• Experienced in Production Network Environment of an large enterprise impacting 100+ users
• Handling Data Center Network Operations with Business & Mission Critical applications
• Handling escalated incidents or high critical tickets · Predicting Risk/Impact and Participating in Major Changes
• Reporting & Performance Dashboards with Capacity Planning
• Technical Transition & Documentation skills (Onsite to Offshore)
• Design, Migration and upgradation of existing infrastructure
• Provide input for Weekly and monthly status reports
• Participate in business meetings with various stake holders on a need basis
• Take corrective actions based on the customer satisfaction surveys.
• Work on the service improvement programs.
• TakeUP technical training program on multi-vendor SD WAN technologies.

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Technical skills:

Must have:

• Expert on design, configuration and implementation of Data Center Nexus infra, Branch office Network with QoS Configuration.
• Experience in Implementation, Configuration and troubleshooting of Cisco ACI infrastructure.
• Routers and Switching infrastructure management & configuration
• Expert level in Configuration, verification, and troubleshooting of Routing Protocols, Wired and wireless switching, Ether-channels, Security features, First hop protocol, VRF, BGP, Infrastructure Services like DHCP, NAT, Sniffer tools
• Contribute to the development and performance of a migration plan from traditional data center network designs to Cisco ACI
• Integrate service appliances to Cisco ACI deployments to include Application Delivery Controllers and Firewalls.
• Good understanding of Inter and Intra Tenant traffic flows, contracts
• Experience in L2 outs, L3 outs, VMM integration
• Understanding of how other technologies work alongside Cisco's ACI
• Experience in Troubleshooting traffic flows, routing and L3 policies
• Provides 3rd level technical support on data network related issues.
• Expert in switching technology with LAN and data center networking (Gigabit Ethernet, L2/L3 Switching, VLANs, STP, VTP etc.) are required.
• Network IP address design and optimization. Expert in Configuration and troubleshooting of routing protocols (RIP, EIGRP, OSPF, BGP) .
• Excellent knowledge in various dynamic routing and switching protocols and network troubleshooting in datacenter network as well as WAL technologies.
• Good knowledge in Wireless technology, DNS/DHCP/NTP and experience in operational support for wireless controllers and APs on escalated calls.
• Experience in system platforms like Cisco Nexus, Infoblox, Riverbed, Cisco WLS
• Configure and Troubleshoot Network optimization solutions like Riverbed, Cisco WAAS etc.

Nice to have:

• Experience in SD WAN technologies including Viptela, CloudGenix, Silverpeak, VeloCloud
• Aware of NSX-T, SDN
• Experience in Network Security Operational support on ASA, Juniper firewall.
• Wireless network design and Implementation.

Process & Tools:

• Remote system administration
• Expertise in automation and reduction of manual efforts through Scripting/tools
• Incident, Change & Problem management
• Configuration management
• Capacity Planning

Behavioral skills:

• Flexibility to work in 24 x 7 environment; shift operations
• Supporting escalated tasks/incidents · Fair Written & Verbal Communication Skills
• Technical Team management of up to 10 resources
• Ownership and Accountability to meet customer SLA / KIP’s
• Proactive approach, anticipate issues and act on them before they become show-stoppers
• Interact with global customers
• Understanding of cultural aspects of people from different geographies

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Benefits:

• Attractive compensation package with a diverse set of social benefits (Private Pension Plan (Monthly Benefit budget, Medical insurance, Life insurance, Christmas bonus etc)

• Great career opportunity to work for one of the biggest brands in the world in a unique work environment

• Open-concept offices designed for both team work and relaxation with ping pong, billiards, foosball etc

• Child Birth Allowance

• Sport events sponsorship for employees

• Complex Record & recognition scheme ( both non-monetary and monetary options)

• Monthly subscription @ Bookster - the first modern library for companies in Romania

• Employee Referral Program with attractive incentive schemes

• Extra annual leave days depending on the total length of working experience at Wipro

• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms as well as through internal & external trainings and certifications

• Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility projects

This position offers a chance to be part of a forward-thinking company that values innovation and a progressive approach to technology. Interested candidates are encouraged to apply and join the team where they can make a significant impact.

Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome.