Apply now »


Work with us

Title:  Order to Cash with English

Requisition ID:  47042
City:  Bucharest
Country/Region:  RO
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

͏

Join our dynamic team at Wipro Romania, a global leader in IT services and consulting. Since establishing our presence in Romania in 2007, we have experienced significant growth and expansion, becoming a key player in the region. At Wipro, we are committed to innovation, excellence, and delivering top-tier solutions to our clients. We offer a collaborative and inclusive work environment, opportunities for professional growth, and all the premises of an enjoyable and satisfying job.

 

We put value in bonding with our team members therefore we have a hybrid work format set for this role. However, we offer flexibility in case you might not live in Bucharest, and we can set a full remote contract to accommodate your needs.

 

Responsibilities

  • Managing Customer relationship through providing daily operational support
  • Managing all incoming Order to Cash requests / orders or the backlog (orders and orders related requests)
  • Addressing all written / verbal Order to Cash requests and complaints received from the Customer
  • Keeping the customer informed of progress at all stages and coordinating any order prioritization request in order to meet the expectations
  • Processing the credit requests and order management requests in a timely manner and according to the Customer's instructions / procedures
  • Initiating customer billing
  • Managing AR Sub Ledger Period Close activities
  • Handling Cash Application/Reconciliation activities
  • Processing Intercompany Cash Settlement Transactions
  • Manage Write-offs, Customer Disputes and Month End Closing Activities
  • Support for Escalations and Processing Service Requests/Inquiries
  • Sending purchase orders to Customer's vendors / suppliers, asking for acknowledgements and delivery confirmations (including friendly reminders)
  • Managing all transaction processing activities, finding solutions, and giving answers to raised queries / issues
  • Analyzing operational data, identifies root causes of (repetitive) issues and driving corrective actions for the current activity at individual level
  • Processing, coding, and revising invoices as per SOP guidelines
  • Proactively monitors backlog of orders / requests using different tools & reports, working to avoid escalations

 

 

Critical Skills

Foreign languages skills:

  • Advanced English language skills (written, reading, and spoken) – mandatory
  • French / Italian / Spanish / Polish language skills will be considered a plus
  • Good verbal & written communication skills
  • Previous experience on 1-3 years (preferably in a Customer Service/AR area)
  • Rigorous and accurate working style
  • Good working knowledge of MS Office (especially Excel)
  • Previous exposure to order to cash systems & other ERP tools would represent an advantage

͏

Benefits for working with us:

  • Attractive compensation package with a diverse set of social benefits (Monthly budget)
  • Medical and Life Insurance
  • Private pension plan
  • Christmas Bonus
  • Fruits, coffee and tea on the house
  • Great career opportunity to work for one of the biggest brands in the world in a unique work environment
  • Open-concept offices designed for both team work and relaxation with ping pong, billiards, foosball etc
  • Child Birth Allowance
  • Sport events sponsorship for employees
  • Extra annual leave days depending on tenure within Wipro
  • Complex Reward & recognition scheme (both non-monetary and monetary options): Winner Circle Points (WCP) & Long service award (LSA)
  • Monthly subscription @ Bookster - the first modern library for companies in Romania
  • Employee Referral Program with attractive incentive schemes
  • Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms as well as through internal & external training programs and certifications
  • Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility projects
  • Relocation package
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

Apply now »