Job Description
Role:
- The role is part of the team that review and approves access entitlements across the company.
- This team works closely with Information security team, so it is expected candidate understand the Infosec principles in an Enterprise Setup
- The ticketing tool is client's inhouse tool and candidate will be trained on the tool and SOPs once selected
- Access Reports and are to be reviewed on daily basis and corrective / confirmative actions are to be taken accordingly
- Collaborate with various application teams and Application owners
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Key skills
- Minimum 1 year of experience in application onboarding, user access management, and related operational support activities in an enterprise environment.
- Exposure to application onboarding and access management processes within enterprise environments.
- Aware about the concepts of user roles, access groups, and related activities and involved in onboarding applications into access management processes.
- Experience in handling tickets
- Ability to prioritize ticket
- Excellent communication skills and the role expect to talk to high profile users
- Teamwork and collaboration especially when tasks are dependent on multiple teams
- Conflict management and handling difficult users
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Typical Profile
- Service Desk or IT support with knowledge on ticketing tools
- Ability to prioritize tickets
- Excellent communication skills
- Demonstrates the above the listed skills
- Appreciates and enjoys performing the roles listed
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Experience: 1-3 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.