Job Description
Role Purpose
The Business Analyst will act as a key liaison between business stakeholders and delivery teams to understand, analyze, and document business requirements within the Healthcare Payer (Medicaid/Medicare) domain, ensuring accurate solution design and successful delivery.
Key Responsibilities
- Gather, analyze, and document business, functional, and non‑functional requirements
- Engage with clients and internal stakeholders for requirement clarification and solution alignment
- Prepare workflows, process diagrams, BRDs, and other functional documents
- Support RFP/RFI solutioning and proposal documentation
- Collaborate with delivery, QA, and project teams to ensure requirement traceability
- Support UAT, integration testing, and solution validation
- Ensure customer satisfaction through timely and quality deliverables
Must‑Have Skills
- Strong experience in Healthcare Payer domain (Medicaid/Medicare)
- Proven expertise in Business Analysis, Requirement Gathering & Documentation
- Experience working on payer systems such as claims, enrollment, eligibility, or member management
- Strong stakeholder management and communication skills
Good to Have
- Experience in member enrollment processes
- Exposure to RFP/RFI solutioning
- Healthcare domain certifications
Education
Bachelor’s degree in Engineering, Computer Science, or equivalent
Employment Type
Full‑time
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Role Purpose
The Business Analyst will act as a key liaison between business stakeholders and delivery teams to understand, analyze, and document business requirements within the Healthcare Payer (Medicaid/Medicare) domain, ensuring accurate solution design and successful delivery.
Key Responsibilities
- Gather, analyze, and document business, functional, and non‑functional requirements
- Engage with clients and internal stakeholders for requirement clarification and solution alignment
- Prepare workflows, process diagrams, BRDs, and other functional documents
- Support RFP/RFI solutioning and proposal documentation
- Collaborate with delivery, QA, and project teams to ensure requirement traceability
- Support UAT, integration testing, and solution validation
- Ensure customer satisfaction through timely and quality deliverables
Must‑Have Skills
- Strong experience in Healthcare Payer domain (Medicaid/Medicare)
- Proven expertise in Business Analysis, Requirement Gathering & Documentation
- Experience working on payer systems such as claims, enrollment, eligibility, or member management
- Strong stakeholder management and communication skills
Good to Have
- Experience in member enrollment processes
- Exposure to RFP/RFI solutioning
- Healthcare domain certifications
Education
Bachelor’s degree in Engineering, Computer Science, or equivalent
Employment Type
Full‑time
͏
Deliver
| No. | Performance Parameter | Measure |
| 1. | Customer Engagement and Delivery Management | PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. |
| 2. | Knowledge Management | No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter |
Experience: 5-8 Years .
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