Job Description
Job Title:  CRM Functional Consultant
Req Id:  100488
City:  Chennai
State/Province:  Tamil Nadu
Posting Start Date:  10/1/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Role Purpose

The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution

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We are looking for a Senior Dynamics 365 CE Functional Consultant (strong product knowledge) with a strong product knowledge and Business analyst background to translate business requirements into solutions, ensure quality delivery, and facilitate seamless collaboration between technical and business teams.

Key Responsibilities
• Translate business requirements into user stories and solution designs with architects and developers.
• Perform end-to-end testing of user stories to ensure functionality.

. Test in UAT as proxy business user, write test scenarios /cases
• Prepare and document release notes for deployments.
• Collaborate with cross-functional teams to ensure successful implementation.

Key Requirements
• Expertise in Dynamics 365 CE modules (Sales, Projects, Field Service, Case Management).
• Strong functional consulting experience with a strong product and business analysis background

• Familiarity with Power Platform tools, RESTful APIs, and Azure services.
• 10+ years of experience combining functional and technical roles.

Preferred Qualifications
• Microsoft Certification in Dynamics 365 or Power Platform.
• Experience in OEM or manufacturing industries.

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Mandatory Skills: MSD365 Customization and Configuration .

 

Experience: 8-10 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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