Job Description
Role Purpose
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs
Personal Responsibilities
-
- Identify and mitigate fraud
- Promote sales
- Provide one-call, chat and email resolution
- Follow up with customers
- Interaction with third parties teams
- 100% usage of the program tools
- Basic troubleshooting
S͏kills Required
Q͏ualfications
- College graduate of any course, Undergraduate but completed at least 2yrs in College
- Senior Highschool graduate
- With or Without experience
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.