Job Description
Job Title: Network Operations Engineer
Primary Skill: DDI Engineering – DHCP, DNS, and IP Address Management using BlueCat & Vital QIP
Desired Skill: Network Operations & ITSM exposure (ITIL), with CCNA/BlueCat certification and hands-on tooling experience (Remedy, PowerShell, PuTTY).
Position Summary
"The DDI Engineer will be responsible for providing network operations support for DHCP/DNS/IP address management infrastructure for Bank of America.
· Managing DHCP/DNS and IP management systems to fulfill requests.
· Managing QIP globally for different regions
· Responsible for design, peer review, scheduling, implementation and request closure process of DDI requests.
· Working on pre-validations, implementation and post checks.
· Submit Changes (CRQs) and execute necessary configurations.
· Fulfilling Resource Record, Device Registration and Site code requests.
· Work closely with business partners and customers, assisting their level 2-3 support teams with the research and development of solutions to new or unknown issues.
REQUIRED_SKILL:
" Subject matter expertise in DDI requests (Vital QIP and Bluecat)
· Knowledge on network concepts of DNS, DHCP, Firewalls. Load balancing, IPS, basic routing/switching; excellent understanding of TCP/IP and packet analysis
· Experience in Network Operations Service Delivery
· Must have hands on experience on Bluecat, Vital QIP and DNS tools
· Adherence to Operational Discipline and Standard Operating Procedures
Knowledge of authentication protocols such as DNS, DHCP, Subnetting, LDAP, IWA, IWA-direct, SSO, and Active Directory
Minimum 3 Years’ experience
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Experience: 5-8 Years .
The expected compensation for this role ranges from $60,000 to $135,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
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