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Job Description
Key Responsibilities:
§ Create, peer review, and implement proxy/malware designs based on service requests
§ Leverage designated tools and resources to create technical designs that will drive implementation during a pre-approved change window as necessary
§ Create, modify and represent appropriate configuration changes required to restore service on incidents in adherence to the Bank’s Change Management procedures
§ Responsible for Service Request Fulfillment including analysis of the incoming Request to better understand the customer’s business technical needs, prioritizing dates, scheduling and executing the required changes
§ Collaborate with other internal/external Bank teams such as Network Operations, Engineering and Architecture, and clients on core configuration design requirements/standards and impact assessment
§ Perform design validation testing and pre-work in non-production environments when necessary to ensure successful implementation in production
§ Communicate the status and progress to the customer on a daily basis via the Bank’s systems of record and respond to requests and incidents in adherence to standard SLAs
§ Fulfil requests in alignment with Bank standards and guidelines – including, but not limited to Change Management and Design Peer reviews
§ Provide resolution and implementation support, as needed, in coordination with vendors and Bank teams
§ Collaborate with Bank teams and customers, internal or external, to ensure design solutions are aligned with corporate security baselines with seamless transition and delivery of new systems or upgrades to production support teams and suppliers.
REQUIRED_SKILL:
§ Experience directly managing Web Content Filtering/Proxy infrastructure in forward and reverse proxy configurations.
§ Experience directly managing Network Security infrastructure and technologies such as firewalls, content inspection, malware inspection or similar
§ Advanced experience managing, configuring and troubleshooting Radware, Alteon and FireEye content inspection technologies
§ Excellent customer facing communication skills in English, customer support and knowledge of ITIL best practices
§ Knowledge of authentication protocols such as Kerberos, LDAP, IWA, IWA-direct, SSO, Active Directory.
Experience: 5-8 Years .
The expected compensation for this role ranges from $60,000 to $135,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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