Job Description
Job Title:  CAPACITY MANAGER L2
City:  Charlotte
State/Province:  North Carolina
Posting Start Date:  5/7/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Key Responsibility:

·        Primarily capacity management of mid-range systems and infrastructure

·        Ability to communicate and provide capacity executive summaries to our partners and stakeholders

·        Providing data analytics and capacity forecast models

·        Understanding of hardware Infrastructure, architecture, and disaster recovery

·        IT Service Management (ITSM)

·        Advisor for system and application performance improvements with other partners and stakeholders

         Preferred understanding of Agile methodologies, Splunk data mining expertise, and demand data/BVI concepts

 

Role Description:

·        To participate in multiple projects and have a specific set of deliverables around Performance and Capacity

·         Required to review technical project documentation in an effort to identify performance and capacity impacts to the infrastructure. Projects identified with impact will be engaged and the candidate will provide support and consulting for the project(s) in question.

·        To work with other support teams to collectively provide forecasts and models for performance and capacity of impacted components. 

·        Once performance testing is underway, the candidate will review saturation test results and artifacts (e.g., AppDynamics, DynaTrace, Splunk, SAR/vmstat, application logs and Performance Center results) to measure and interpret capacity thresholds/limits.

·        Also required to support capacity related BAU activities associated to audit requirement.  

 

 

REQUIRED_SKILL:

"Experience/ Preferred Skills:

Good hands on IT Capacity Management

Splunk – Hands on experience with regular expressions

Demonstrated prior experience creating multi-tiered capacity models with complex failover strategies and thresholds.

Demonstrated prior experience in a Capacity Management Methodology role. 

BA or equivalent working experience working in a mathematical/ statistical and quantitative analytics role. 

Prior working experience working with ITIL Capacity Management best practices  COBIT Framework

The candidate will be expected to foster a culture of support and knowledge sharing.

Agile Framework – Jira/Confluence

 
Mandatory Skills: ITIL Capacity Management .

 

Experience: 5-8 Years .

 

The expected compensation for this role ranges from $60,000 to $135,000 .

 

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

 

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.