Job Description
Accountabilities:
- Take ownership for network problems and deliver the agreed actions within agreed time scales
- To support and maintain the Banks agreed SLAs for the various service end user tools used within the Group.
- Fault finding and diagnosis skills in the above.
- Provide consultancy and advice to provide guidance on meeting business
- needs for network requirements and recommend technically sound, appropriate, cost effective deliverables
- Work closely with Infrastructure & Service Delivery Technical Solutions and Group IT to identify and agree highly available, cost effective, strategically and policy aligned designs that meet business requirements and that can be delivered within the required time scales
- Analyse, design, cost and manage deployment of small, large and complex network solutions to meet stated business requirements
- Management and communication of technical deliverables
- Take responsibility for and provide technical project management to ensure timely delivery of requirements including effective management of both internal and third party resources
- To interface with Group CIO & IAM to influence the direction of product technology ensuring the products delivered provide a stable cost effective service that meet business requirements.
Key Capabilities/ Knowledge:
- One or more of the following skills are preferred.
- Technically, will be CCSE/CCSA/CCNP (Switching & Routing) or qualified through experience with Checkpoint & ASA Firewalls. Ideally resource will also have a range of wider Cisco Networks skills and knowledge.
- Knowledge in Checkpoint firewalls and associated products essential.
- Knowledge in Cisco ASASM / ASA firewalls and associated products essential.
- Knowledge of Cisco Nexus Routers and Switches
- Knowledge of VPN and Remote Access technologies.
- Project Management skills
- Excellent planning and co-ordination skills the ability to effectively prioritise and to work with a minimum of supervision
͏
͏
Deliver
|
No. |
Performance Parameter |
Measure |
|
1. |
Customer centricity |
Timely security breach solutioning to end users, Internal stakeholders & external customers experience |
|
2. |
Process Adherence |
Adherence to SLAâÃÂÃÂs (90-95%), response time and resolution time TAT |
͏
͏
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.